Function not available to this responsibility. Change responsibility or contact your System Administrator.

After every fresh clone of any Test/Development instance from Production instance, application team used to report that:

'Function not available to this responsibility. Change responsibility or contact your System Administrator.'  

error when they are trying to access custom form.

CAUSE:  There is missing the entry of CUSTOM_TOP in default.env file.

Solution:

1. Login to APPLMGR user to application Linux server.

 
[applmgr@TEST]$ sudo su – applmgr

2. Go to $INST_TOP/ora/10.1.2/forms/server directory.

 
[applmgr@TEST]$ cd $INST_TOP/ora/10.1.2/forms/server

3. Add the missing CUSTOM_TOP entry to default.env file.

 
XXCUSTOM_TOP=/U01/applmgr/r12/CUSTOM/XX_CUSTOM/12.0.0

4. Restart the middle tier services.

5. Retest the issue.